Enterprise Technology · Custom Software Solutions

Custom Software Solutions: When Standard Software Doesn’t Fit

Every organization has processes that don’t fit neatly into an off-the-shelf application. MLT develops custom software around those specific requirements.

Solution Platforms · Portals · Monitoring · Dashboards · Data 5 min read
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Plain boxed off-the-shelf software pushed aside while a laptop shows a tailored business application built around the organization's own order-to-cash process, next to a hand-drawn sketch of the same process

When Standard Software Doesn’t Fit

Every organization has processes that don’t fit neatly into an off-the-shelf application.

MLT develops custom software around those specific requirements, so the software follows the way your organization works rather than the other way round.

Custom Software Solutions at a glance
SolutionCustom Software Solutions
Solution AreaEnterprise Technology
Starting PointThe Business Problem, Not a Predefined Package
What We BuildPlatforms · Portals · Monitoring · Workflows · Dashboards · Data Systems
FitDesigned Around Your Specific Requirements
Solution highlights
0
Types of custom software
Problem-First
Not package-first
Tailored
To your processes

Off-the-Shelf vs Custom Software

Off-the-shelf software
  1. Built for a general market
  2. Your process adapts to the software
  3. Workarounds fill the gaps
MLT custom software
  1. Built for your specific requirement
  2. The software adapts to your process
  3. Designed around the actual problem

Examples of Custom Software

Examples include:

What MLT can build
Business Management ApplicationsRun the business
Operational PlatformsCoordinate operations
Monitoring SystemsWatch what matters
Customer PortalsSelf-service access
Internal ApplicationsTools for your teams
Workflow ApplicationsProcesses, digitized
Industry-Specific SoftwareBuilt for your sector
Data Management SystemsClean, central records
Custom DashboardsThe numbers you need
Digital PlatformsNew digital services

Operational Platforms

Operational platforms bring scheduling, dispatch, status and exceptions into one system built around how your operation actually runs.

Dispatchers with headsets in front of a wall display showing a custom fleet operations platform with a zone map, a dispatch board from scheduled to delivered and exception alerts
Operational platforms: dispatch, live status and exceptions in one custom system

Monitoring Systems

Custom monitoring systems track the specific conditions your operation depends on, with thresholds, alarms and views designed for your site.

Technician at a cold-storage control desk watching a custom monitoring system with chamber temperature tiles, a facility floor plan with sensor status and an active alarm list
Monitoring systems: chamber temperatures, sensor positions and alarms designed around one facility

Industry-Specific Software

Some sectors have workflows no general product covers well. Industry-specific software is built around the terminology, stages and rules of that sector.

Admissions officer at her desk talking with a student and parent, beside a custom admissions dashboard showing the applicant pipeline stages, a document checklist and seat allocation by course
Industry-specific software: an admissions platform with its own stages, checks and allocation rules

Data Management Systems

Data management systems replace scattered spreadsheets and paper files with central, searchable and validated records.

Master data management screen with a searchable asset record list, duplicate detection alert, data quality score and spreadsheet import dialog, beside archived paper asset files
Data management: records imported, de-duplicated and quality-checked in one system

Internal Applications

Internal applications give teams simple tools for everyday requests, from visitor passes and room bookings to asset requests and helpdesk tickets.

Office administrator in a lobby using a tablet, beside an internal tools app screen offering visitor pass, room booking, asset request, leave and helpdesk with a list of her requests
Internal applications: everyday requests handled in one simple app

The Business Problem Comes First

The starting point is the business problem, not a predefined software package.

1
Business ProblemWhat isn’t working today
2
RequirementsWhat the solution must do
3
Solution DesignHow it will work
4
Custom SoftwareBuilt to fit
Consultant at a whiteboard titled Business Problem listing orders tracked in four spreadsheets, approvals delayed three days and no single view of stock, with arrows to a box labelled Custom Solution
Problem first: the pain points are defined before any solution is chosen
Enterprise Application DevelopmentWeb apps around enterprise workflows Mobile App DevelopmentAndroid and iOS for field and enterprise use System Integration & AutomationAPIs, devices, cameras and third-party systems

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Software That Fits Your Business

When standard software doesn’t fit, MLT builds custom software around your specific problem, processes and requirements.

When standard software doesn’t fit

Tell us about the problem you’re trying to solve, and our team will help shape a custom software solution around it.

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Standard software not fitting your business?

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